Category: Perspectives

We think about brands and their impact on business…all day, every day. About the issues, the trends, the opportunities. About how the world is changing and what it takes for clients to succeed.

  • Invest in your brand. Invest in your future.

    Understanding Brand Value Creation

    A company’s brand is one of their most, if not the most, valuable asset they have. As an emerging example, companies such as Uber and Airbnb depend on the power of the brand to drive their business growth. To many, the brand is the company itself (Coke, GE, Nike, Mastercard), as it represents the myriad factors that contribute to its success. A brand is driven by the perceptions customers have adopted based upon its reputation, its favorability, and its perceived value. And these factors are driven by most everything a company does from the story it tells to the core values that define it, from the way it manages its daily operations to its ability to live up to its promises, from how it positions itself in the marketplace to how it meets consumer expectations – the very essence of a company becomes inextricably bound to its brand.

    When a company gets it right—trust, affinity and allegiance are born— critical factors in driving favorable consumer and investor behavior.

    When a company understands the role the brand plays in driving its success, it is better positioned to target and remedy weaknesses, and maximizes brand-building opportunities. At Tenet Partners, we’re able to derive the intelligence and insights necessary to measure a brand’s value with a precision that allows a company to shape it, manage it, increase its value and gain the competitive advantage over time.

    The most powerful brands of 2016 accomplish this by:

    • Aligning business strategy, brand innovation and marketing efforts.
    • Creating brand clarity through a well-defined ‘story’ throughout all communication channels —consumers, employees and investors.
    • Possessing an unwavering commitment to delivering consistent results for customers over time.

    Tenet Partners has developed a standard set of CoreBrand metrics and reporting methods that, in combination with our custom research and advisory services, allow us to more precisely identify specific strategies to increase a company’s ‘brand power.’

    The data we use to create Tenet’s Top 100 report for 2016 is collected throughout the 2015 calendar year, and is derived from our CoreBrand Index. Insights are gleaned from surveying and analyzing approximately 1,000 different companies across 50 industries each year for over 25 years.

    Tenet is the only company that provides digital access to consistent, highly stable, tracking data that spans decades. Quantitative research from 10,000 consumers and business decision makers measure brand awareness (Familiarity) and perception (Favorability) for each company in our index, which is then combined to calculate a company’s brand strength, or, as we call it – “BrandPower.”

    Tenet’s Top 100 Most Powerful Brands of 2016 highlights the strongest brands we’ve tracked throughout the year. The companies that make it on our list have captured high awareness (Familiarity), and positive brand perception (Favorability) in the marketplace. Objective measurements of these core brand metrics often provide meaningful indicators of a company’s management effectiveness, and therefore financial performance.

    It is important to note that Tenet’s CoreBrand Index is not a brand value ranking. Though brand valuation is an important metric for ongoing management of a brand; looking solely at brand valuation cannot illustrate the effectiveness of brand management. Many well-managed brands can have a lower brand value for a number of reasons. To this end, the CoreBrand Index is a reflection of excellent brand management.

    Our report findings are based upon a full calendar year of data to support our brand rankings, which include over 10,000 interviews with influential decision makers with broad reach. Survey participants hail from the top 20% of corporations in the United States (based on revenue), are carefully screened, and represent investment communities, potential business partners and business customers and highly engaged consumers.

  • A message from our CEO and Chairman

    Welcome to Tenet’s 2016 Top 100 Most Powerful Brands report.

    The contribution that ‘intangible assets’ make to the US economy is undeniable. In fact, recent studies show that roughly 84% of the value of the S&P 500 is made up of intangible assets including corporate brands.*

    Although a company’s brand is considered an intangible asset with significant value, the value of a brand is not calculated on the corporate balance sheet until it is bought or sold. Most companies will at some point be acquired, merge, or buy other companies – but until one these events happen, brands are not managed as a balance sheet asset. Further to this point, leading companies invest significant resources in their brand-building initiatives, but management and investors don’t have a clear view into the brand and the true impact it has on the company’s value. Without question, management, boards and investors must understand how brand performance is linked to business performance and value creation.

    To help companies determine their corporate brand performance and brand value, Tenet’s CoreBrand® Index (CBI) was created to answer a single question – “What does a brand contribute to a company’s value?” Today, our CoreBrand Index is the only research methodology and analytical model that yields data from a continuous examination of a company’s brand and the factors that contribute to enterprise value.

    Every year of over 25 consecutive years, we track nearly 1,000 different companies across 50 industries to develop the benchmark data for our CoreBrand Index. It is from this data that we derive the findings for our annual Top 100 Most Powerful Brands report. 2016 marks our 9th annual publication of this ranking.

    This also marks a milestone for Tenet and the world of branding and marketing. CoreBrand Data provides the foundation for the first ever investable Index that identifies stocks that are exhibiting a discount of brand and intangible asset value to market capitalization. Developed by BrandTransact® Worldwide, the launch of the BrandTransact® 50 (BTW50) is a watershed moment, and we are proud to be a key partner in helping investors tap into unrealized value of companies whose share value has not yet been fully recognized by the US markets. Over a five-year period through August 2015, the BTW50 Index outperformed the S&P 500 by over 500 basis points.

    We hope this report and the case studies within provide a deeper understanding of key trends for individual companies, for different sectors, and for the market as a whole. Ultimately our mission is to help executives and investors gain the knowledge they need to unlock the power of a company’s most important asset – their brand.

    Congratulations to the Top 100 Most Powerful Brands of 2016.

    Hampton Bridwell
    CEO, Tenet Partners

    James Gregory
    Chairman, Tenet Partners

    * (Source: Ocean Tomo, LLC)

  • Frequently Asked Questions

  • The Top 100 Most Powerful Brands of 2015

    Each year, Tenet Partners analyzes the data in the CoreBrand® Index (CBI) to determine the Top 100 Most Powerful Brands based on high awareness and positive brand perceptions. 2015 marks the eighth year of the report. For a comprehensive look at this year’s findings, including sector trends and analysis, download the full report.

  • BrandPower + Brand Equity Valuation = Deeper Insight

    The corporate brand is one of a company’s most precious assets. It can be one of the greatest levers in building brand value. Beyond just building name recognition and reputation, a powerful brand is an accelerator – of growth, influence, and innovation. A powerful brand not only drives economic value, but also serves as the glue between a company’s actual business strategy and the ways in which it wins the minds and hearts of consumers. It is this power that the brand holds that ultimately determines whether people will buy its products and invest in the company.

    BrandPower is a unique and useful quantitative measure of brand strength. It is, however, just one way of looking at brand performance. The more traditional view of a brand’s monetary value also has its place. When both are considered, it is possible to get a more complete, contextual view of a brand. We collect BrandPower data on such a large scale that it can produce information comparable to other key financial fundamentals. This solid foundation of data allows us to accurately generate a variety of useful metrics, such as Brand Equity Valuation and Communications Return-on-Investment.

    BrandPower, through its Familiarity and Favorability metrics, enables prescriptive analysis of the brand for diagnostic purposes. This allows executives to assess strengths and weaknesses of the brand and identify where greater attention is needed. This information helps our clients to manage communications to enhance brand performance.

    Brand Equity Valuation is the output of CoreBrand Analytics’ market value model. This unique valuation approach uses BrandPower in the context of the company’s financial statistics to determine how much of the company’s market capitalization can be assigned directly to the brand – typically 5 to 7 percent.

    CoreBrand Analytics Brand Equity Valuation produces two numbers: percentage of market capitalization attributable to the brand and the corresponding dollar value.

    • Percentage tells the people responsible for building the brand how hard that brand is working to build value for the company. As this measure rises and falls, the brand becomes more or less of a contributor to a company’s success. This is an ideal number for a company’s KPI dashboard and a measure of brand performance in the context of overall financial health.
    • Dollar value helps communicate the brand’s asset value to senior leadership and other constituencies, ensuring that the brand is properly accounted for in M&A activity, royalty and licensing cases and other reporting vehicles.

    Used in conjunction, Brand Equity Valuation and BrandPower help brand managers and senior executives identify the monetary contribution of the brand and uncover prescriptive insights to unlock its full potential.

    This knowledge allows Tenet Partners to bring our full analytic and brand strategy resources to bear. With a complete picture of BrandPower and Brand Equity Valuation, we can predict valuation growth, model ROI, and inform strategic decision-making for our clients.

    For more information on how we determine BrandPower and Brand Equity Valuation, see our Frequently Asked Questions.

  • A message from our CEO and Chairman

    A message from our CEO and Chairman

    Brands are boldly moving forward. This momentum is the strongest since the recession, thanks to significant investments in business model innovation, digital and brand. Corporate leadership is looking to deliver growth by reshaping customer experiences. Our Top 100 report shows these leaders are outpacing their peers.

    The macro trends that are driving change are fairly concentrated – industry lines blurring, digital convergence, and the emergence of fast-moving disruptors. Together, these trends are altering consumer behavior, delivering new experiences and driving value through innovation. In some industries, the fast pace of change is overwhelming management teams.

    To seize on the opportunity this presents, leaders are reframing the marketing function to have greater influence on operations and shape customer experience, digital transformation and design of organizational culture. Success today requires a broader, more holistic view of the customer. A human-centered philosophy can translate into a common language that unites the various disciplines of business to ensure the enterprise is future-ready for the opportunities ahead.

    2015 marks the 25th anniversary of the CoreBrand® Index, a rich data set covering 1,000 companies. This represents a milestone in Tenet’s mission of enabling leaders to create value in one of the most critical assets for any organization: its brand and reputation. With eyes to the future, we see exciting times ahead for those pacesetters who successfully wrap their business strategy and brand experience around their customers’ needs and aspirations.

    We hope this 8th edition of the Top 100 Most Powerful Brands provides you with valuable insights as you seek to achieve brand leadership and drive business growth.

    Hampton Bridwell
    CEO, Tenet Partners

    James R. Gregory
    Chairman, Tenet Partners

  • Frequently Asked Questions

  • Changing the retirement conversation

    Changing the retirement conversation

    We all know the adage — The only thing that is constant is change. But how will you use it to your advantage? Will you lead that change or will it lead you?

    In our white paper “Changing the retirement conversation,” Tenet Partners takes a close look at how customer expectations, technology and the customer experience are changing all aspects of how Americans are preparing for their financial futures and what successful providers can do to lead that change.

    This evolving retirement landscape is creating new challenges for marketers and product managers. Passive investment strategies are on the rise and to the consumer, it can be hard to distinguish one provider from another. Innovation plays a pivotal role in setting a company’s brand apart. Companies need innovation to sustain competitive advantage and long term performance. For the past decade, Tenet Partners has worked closely with both consumers and providers to build experiences and brands at the forefront of the changing retirement landscape.

    In our white paper, we answer five key questions:

    • How do you create customer loyalty?
    • What drives customer engagement?
    • What creates a successful innovation approach?
    • What role should technology play?
    • Where will disruptive innovation come from?

    Learn how to use our insights to strengthen your customer relationship in a way that drives loyalty and captures a larger share of wallet.

    To get your free copy of this white paper, please fill out the form below:

  • E-book: Quick Tips to Building a More Powerful Brand

    E-book: Quick Tips to Building a More Powerful Brand

    Volume I: The Tenet Take 5 series

    Brands play an irrevocable role in our daily lives. As business leaders, we strive to create brands that drive value, deliver bottom-line results, and impact the communities in which we live and work. As consumers, we gravitate to brands that foster positive experiences, engage with us on a multitude of levels, provide a sense of trust, comfort, and inspire us to do and achieve more.

    Whether you manage a start-up or an established global brand, this collection of insights and practical applications, written by Tenet’s respective branding and innovation experts, will help you to confront the challenge of building a powerful brand that creates value and drives transformational change.

    To get your free copy of this e-book, please fill out the form below:

  • Now, more than ever, intention, message and tone matter

    In times of crisis, we are reminded of the fine line between offering support and capitalizing on tragedy. With the current global pandemic bringing unprecedented strife and disruption, it is more important than ever that brands maintain lines of communication—but do so in an appropriately human way. The current crisis hopefully has a relatively limited window, but the impact of how brands communicate with their audiences during the crisis can have long-term effects, both positive and negative.

    It’s about considering the frame of mind of the person receiving the information and asking yourself not, “do I want to convey this information?” But rather, “do they need to hear this information? Am I being relevant to them in this moment?” For brands, that means recognizing our shared reality, and containing your message to assurances that you are still operating, while taking all safety precautions, and therefore are still there for clients in these trying times. It may also mean reaching beyond your typical talking points, adapting your message, product or service to help solve the current need, i.e. relevance. Your tone should be compassionate and authentic, and your message focused. Note the difference in these two emails:

    (to existing customers) As we all work to navigate the ongoing effects of COVID-19, I’d like to let you know how we here at [company] are responding to the challenge and what it means for you.

    We’re very well positioned to adapt to the current crisis, thanks to a long-held philosophy of workplace flexibility and employee ownership. The team members you work with every day are equipped with technology and collaboration tools that allow them to stay engaged wherever they are.

    versus:

    (to new contact) I hope that you and your loved ones are healthy and managing through the quarantine. Things are quite interesting on my end, trying to work from home and home school two middle schoolers. The wine is very well stocked. ?

    While the world is a bit strange right now, [Company]’s top priority remains our clients. Therefore, I’m passing along this Coronavirus Insights Kit our research team has put together over the past couple of weeks.

    The first is reassuring, the second off-putting. The first authentic, the second forced.

    Communications are a key part of how we build brand presence in the mind of our clients. Brands have personalities, just like people, and messaging and tone should be grounded in and reflective of those personalities. The communications we put out now will contribute to lasting impressions beyond the current climate: a message that reads as tone-deaf or opportunistic now can undercut a carefully established strategy built around more positive brand personality attributes.

    Now is a time to be generous and considerate with each other. It is a time to demonstrate the best your brand can stand for.